CWP Doors & Windows Inc
Warranty
Coverage​
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1-Year Warranty: Covers manufacturing defects (parts & labor) from date of delivery.
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1-Year Glass Warranty: Covers defects in glass components for 1 year.
Resolution​​
If a product is deemed defective under warranty, CWP Doors and Windows may:
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Repair the product
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Replace the product
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Refund the original purchase price
Warranty Exclusions
Improperly Painted/Stained.
Applying Dark Paint or Stain.
Damage from Abuse, Misuse, Alteration, Faulty Installation, Neglect, or Natural Disasters.
Installation by Unlicensed or Untrained Individuals. Installed in Direct Sunlight without Proper Protection.
Pre-Installation Checklist
Confirm Style and Size are Correct.
Inspect for Manufacturing Defects.
Do not cut, install, hang, or finish the product without completing this inspection.
CWP Doors and Windows is not responsible for re-hanging, refinishing, shipping, and delivering costs.
Claims
Submit claims in writing within the warranty period and before starting any repair work.
Include the following:
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Original purchaser name (from invoice)
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Invoice number
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Purchase and delivery dates
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Phone number and email
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Mailing address
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Date of claim submission
This warranty is non-transferable.
CWP Doors and Windows is not liable for direct, incidental, or consequential damages related to product sale, installation, or use.